Scope
This Privacy Statement governs the collection, use and other forms of processing of personal data by Profluid Pty Ltd, all its subsidiaries and related companies, related to our services, our Profluid products and this website.
Who is responsible for collecting and processing of your personal data?
Profluid is the legal entity responsible for all collection and all processing of your personal data in connection with the products, services and websites of Profluid. Profluid is committed to respecting and safeguarding your privacy and the security of your personal data you share with us.
Why do we collect your personal data?
Personal data is information that identifies you as an individual or relates to an identifiable individual. When you choose to register your personal data, contact us, or visit our websites, we will collect some personal data about you. We process these personal data for the following purposes:
- communicate with you in a personal way or to inform you about Profluid products or services, consistent with your choices
- provide customer service, including service around the purchase of services and products, fulfil warranty obligations and product recalls for our own services and those of related companies, and to deal with any enquiries or complaints
- perform market research and improve our business, services and Profluid products or to develop new business, services and products
- perform statistical analyses and reporting; providing services on the internet
- to communicate future promotional and marketing information including direct marketing purposes and retargeting
- to aggregate and/or anonymize personal data in order to generate other data for our use
- to comply with our legal obligations, resolve disputes, or enforce our agreements, and
- as otherwise stated at or about the time information is collected.
Which personal data we process?
Which personal data we exactly process, depends on which websites, products or services you use. We process the following personal data
Personal data you provide to us:
- This is the personal data that you provide to us when using our website, products or services. This data can include e.g. your name, address, gender, email address, phone number, age and birth date.
How do we share or transfer your personal data?
Profluid may share your personal data also with third parties to perform certain processing activities on behalf of Profluid and to facilitate services they provide to us. These can include providers of services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. Profluid may also share your personal data to third parties, consistent with your choices. Profluid requires these third parties to process and protect your personal data diligently. Profluid will not sell your personal data to third parties.
Profluid might reorganise, merge or in any other way sell or dispose (part of) a business company to another company. Where such business relates to Profluid, such transfer of ownership may include the transfer of your personal data to the new owner and its advisors.
We will otherwise only disclose your personal data if so required or authorized by law, where necessary for preventing or combating fraud, where necessary for dispute resolution, or for any other pressing legitimate need which under the circumstances must outweigh your privacy interests, such as the security of our business and the safety of our staff.
How do we protect your personal data?
Profluid will take appropriate technical and organizational security measures against loss or unlawful processing of personal data. This may include using secure registration forms, encryption of data, and restricting access to your personal data. How long do we retain your personal data?
Cookies, web beacons and similar techniques
If you are using our websites, services, applications, communications (including email) and accessing or using tools, we may use cookies, web beacons and other similar technologies for storing information to provide you with a better, faster and safer browser experience.
Please refer to our Profluid Cookie Policy for the explanation of cookies, web beacons and similar techniques, how we use these techniques and how you can control these techniques.
Policy changes
We may change this Privacy Statement from time to time. Any changes will become effective when we post the revised Privacy Statement. If necessary, we will inform you when we change the Privacy Statement. This statement was last modified on 16 June 2022.